Refund policy
All purchases are FINAL. Your purchase will be inspected before shipping to ensure it is free of marks, tears, or defect. However, if you identify a manufacturing defect, please contact curvysoror@gmail.com.
We DO NOT offer refunds, exchanges or store credits. Be aware that the colors or textures you see on your screen may differ from the actual color/texture of the garments and materials upon receipt. This is a normal occurrence and does not constitute a manufacturing defect. PLEASE CHOOSE SIZES CAREFULLY! If you select the wrong size or you don't like the fit of the garment, you will NOT be offered an exchange, return or store credit.
A gift curated by our team MAY be offered, but ONLY if there is a manufacturing defect, AND if the following conditions are met. All requests regarding a manufacturing defect must be made in writing to curvysoror@gmail.com within 7 calendar days of the order delivery date. FAILURE TO DO SO MAY RESULT IN REJECTING THE REQUEST. If your request is accepted, you must return the item at your own cost. Once the item is received by CurvySororLLC and conditions are met, CurvySororLLC will contact you. Items sent back to us without initial contact with CurvySororLLC will not be accepted. To be eligible for a gift, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If it is determined by CurvySororLLC that the item has been worn, used, or damaged; original packaging is damaged or missing; and/or tags have been removed, the item will not be considered.
Please contact us if you have any questions regarding this policy at curvysoror@gmail.com.
Face Masks Masks sold on this website are fashion face masks and not intended for medical use.
Wrong Item
Please inspect your order upon receipt and contact us immediately if you receive the wrong item. We will evaluate the issue and identify a remedy.